What you will get when you get your car serviced with T W White & Sons
Fast Efficient Servicing
We aim to fix things right the first time offering you peace of mind when you drive your car. Our technicians are factory trained to some of the highest manufacturer standards and utilise the latest diagnostic equipment and specialist tools. Their combined experience allows our team to find solutions to most problems quickly and thoroughly.
Investment
We are continually seeking to improve our technicians' judgment and expertise, and that’s why we invest in training year after year. As a group we hold a total of 112 accreditations; from ABS Systems and Engine Management through to Expert Technicians, meaning our collective intelligence stretches further than most of our competition.
Added Extras
We fully appreciate the inconvenience servicing your car can cause. That’s why we can provide you with while-you-wait services, courtesy cars*, and a collection and delivery service to make your experience seamless and easy. Please ask for details when you are booking in. Don’t forget we will also wash and vacuum your car when you have it serviced with us as an extra thank you.
Tailored Options
If you feel your car is not due a full manufacturer's service, perhaps due to low mileage or change of use, please still contact us so we can discuss the circumstances and update our records. We can tailor a service to suit your needs whilst still maintaining your service and warranty records.
Customer Experience
We strive to ensure that your dealings with us are easy going and stress free. We always seek to ensure our prices are competitive and transparent with no unexpected extras on your bill. We are proud to hold accolades such as our "Exceptional Customer Service Award" – but we can only achieve this if we provide you with nothing short of outstanding service on an on-going basis.
Code of Practice
At T W White & Sons we have pledged our commitment to honest and fair trading by signing up to the Motor Industry Code of Practice for Service and Repair. This code set up in 2008 encourages garages to maintain a high standard of customer service, and commits us to an open and fair way of doing business.